Problem Solving Skills Video Training
Wouldn't it be lovely if your staff could solve their own problems - whether between themselves or following company policy to solve problems for clients? Here's your chance to show them how to do just that with our Problem Solving Skills Video Training!
The Field Staff Training video series on Problem Solving is a collection of instant download videos presenting the basics of problem solving, beginning with identifying and defining a problem or conflict, how to apply company policy, and even what words and phrases to use to get all parties working on a solution. Each set includes 5 short videos (5-7 minutes on average) in a series that introduces, challenges, and reinforces the lesson of the set.
Browse our collection on Problem Solving - and be sure to check out our collections on all areas of professional development.